vcity133 Terms & Conditions

1.Acceptance of Terms

These Terms govern the relationship between vcity133 and every individual who accesses or uses the vcity133 platform, including its online casino, live dealer tables, sportsbook, slots, and any related features or services available at vcity133.net. Access to and use of the vcity133 platform constitutes unconditional acceptance of these Terms.

vcity133 reserves the right to amend, update, or replace these Terms at any time. Amendments become effective upon publication on the vcity133 website. Your continued use of the platform following the publication of any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. If you disagree with any amendment, you must cease using the platform and request account closure.

These Terms are supplemented by the vcity133 Privacy Policy and any specific bonus or promotion terms published on the platform from time to time. In the event of any conflict between these Terms and promotional terms, these Terms shall prevail unless the promotional terms expressly state otherwise.

2.Eligibility

Use of the vcity133 platform is subject to the following eligibility requirements, all of which must be satisfied at all times:

• Age: You must be at least 21 years of age. vcity133 strictly prohibits access by persons under 21. Age verification is required at registration and prior to processing any withdrawal. vcity133 will void any winnings and confiscate account balances found to belong to underage users.
• Jurisdiction: You must access the platform from a jurisdiction in which online gambling is not explicitly prohibited by applicable local law. It is your sole responsibility to determine the legality of online gambling in your jurisdiction before registering.
• Single Account: Each individual may hold only one vcity133 account. Duplicate accounts are strictly prohibited and will result in permanent closure of all associated accounts and forfeiture of any balances therein.
• Personal Use: You must use the vcity133 platform solely for personal, non-commercial entertainment purposes. Use of automated software, bots, scripts, or any artificial means to interact with the platform is prohibited.
• Self-Exclusion Status: You must not be subject to any self-exclusion order — whether imposed by vcity133 or by any gaming regulatory authority — at the time of registration or during any period of active play.

vcity133 reserves the right to request identity verification documents at any time and to suspend or close an account pending satisfactory completion of verification. Failure to provide requested documents within a reasonable timeframe may result in permanent account closure and forfeiture of any pending withdrawals subject to applicable regulations.

3.Account Registration

To access any real-money feature of the vcity133 platform, you must complete the account registration process. By registering, you represent and warrant that:

• All information provided during registration is accurate, current, and complete.
• You will maintain the accuracy of your registration information and update it promptly if it changes.
• You are not registering on behalf of any third party.
• You will not share your login credentials with any other person and will take reasonable steps to protect the security of your account.

You are solely responsible for all activity conducted through your vcity133 account, whether or not authorised by you. vcity133 will not be liable for any loss arising from unauthorised use of your account where you have failed to maintain the security of your login credentials. You must notify vcity133 support immediately if you believe your account has been accessed without authorisation.

vcity133 implements Know Your Customer ("KYC") procedures in accordance with applicable anti-money laundering requirements. KYC documentation — which may include government-issued photo identification, proof of residential address, and proof of payment method — is required before any withdrawal can be processed. vcity133 reserves the right to request KYC documentation at any stage of the account lifecycle.

4.Deposits & Withdrawals

vcity133 accepts deposits via the following payment methods available to Malaysian members: Touch n Go eWallet, Boost, Maybank FPX, CIMB FPX, Public Bank FPX, and USDT. Additional payment methods may be available as indicated in your account wallet section.

All deposits must originate from a payment method registered in your own name. Deposits from third-party payment sources are prohibited and will be returned to the originating source. vcity133 reserves the right to charge any associated processing costs to the returned deposit amount.

Withdrawal requests are processed subject to the following conditions:

• Your account KYC verification must be complete and approved.
• The withdrawal amount must not include any locked bonus funds that have not yet met applicable wagering requirements.
• Withdrawal methods are limited to payment methods previously used for deposits on the same account, subject to platform policy at the time of the request.
• vcity133 reserves the right to conduct additional security checks on any withdrawal request, which may extend processing time.

Standard withdrawal processing times are indicative only and may vary. vcity133 does not guarantee specific withdrawal timelines but will endeavour to process requests within the timeframes published on the platform. vcity133 is not liable for delays attributable to third-party payment processors.

5.Bonuses & Promotions

vcity133 offers bonuses and promotions to eligible members from time to time. The following general terms apply to all bonuses unless a specific promotion's terms expressly state otherwise:

• Bonuses are available to Members aged 21 and above only.
• Each bonus offer may only be claimed once per Member, household, IP address, or device, unless the offer expressly permits multiple claims.
• Bonus funds are subject to wagering requirements that must be met before any withdrawal of bonus-derived winnings is permitted. Wagering requirements are specified in the applicable promotion terms.
• vcity133 reserves the right to void any bonus and any associated winnings if it reasonably suspects the bonus has been claimed in breach of these Terms or the applicable promotion terms.
• Bonuses have expiry periods. Any unused bonus balance and wagering progress will be forfeited upon expiry without notice.
• vcity133 reserves the right to amend, suspend, or withdraw any bonus or promotion at any time and without prior notice.

6.Prohibited Activities

The following activities are strictly prohibited on the vcity133 platform. Engaging in any prohibited activity will result in immediate account suspension, permanent closure, forfeiture of balances, and may result in legal action:

• Use of automated software, bots, artificial intelligence tools, or any other non-human means to interact with the platform or gain an advantage.
• Collusion with other players in any game, including but not limited to sharing card information in live dealer games.
• Exploitation of any software error, bug, or glitch to obtain funds or a gameplay advantage. Any winnings obtained through exploitation of a technical error are void and will be reclaimed.
• Engaging in any form of money laundering, fraud, or financial crime through the platform.
• Opening or operating multiple accounts, or operating an account on behalf of another person.
• Accessing the platform in violation of any applicable law or regulation in your jurisdiction.
• Any conduct designed to manipulate, intimidate, or abuse vcity133 staff, live dealers, or other platform users.

7.Intellectual Property

All content on the vcity133 platform — including but not limited to software, game code, graphical interfaces, text, images, logos, trademarks, audio, and video — is the proprietary intellectual property of vcity133 or its licensed third-party suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the vcity133 platform for personal entertainment purposes only. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any platform content without the express written permission of vcity133.

8.Limitation of Liability

To the maximum extent permitted by applicable law, vcity133, its directors, officers, employees, affiliates, and service providers shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising from your use of or inability to use the platform.

vcity133's total aggregate liability to any Member in connection with any claim arising from use of the platform shall not exceed the total net deposits made by that Member to their account in the thirty (30) days preceding the event giving rise to the claim.

vcity133 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis. vcity133 reserves the right to suspend, modify, or discontinue any part of the platform at any time without notice or liability.

9.Responsible Gaming

vcity133 is committed to promoting responsible gaming practices and takes its obligations in this regard seriously. The following tools are available to all registered Members:

• Deposit Limits: Daily, weekly, and monthly deposit limits can be set in your account settings and take effect immediately upon saving. Reductions apply immediately; increases are subject to a 24-hour review period.
• Session Time Alerts: Time reminders can be configured to notify you when a session reaches a specified duration.
• Cool-Off Periods: Temporary account suspension of 24 hours, 7 days, 30 days, or 90 days can be requested via Live Chat or account settings.
• Self-Exclusion: Permanent or long-term self-exclusion can be activated immediately via Live Chat or account settings. Self-exclusion is irrevocable for the duration selected. Any remaining wallet balance will be returned to the Member's registered payment method.

vcity133 strictly enforces its 21+ age requirement. If you believe an underage person has accessed the platform, please contact our support team immediately. For additional responsible gaming resources, please visit our dedicated Responsible Gaming page.

10.Account Suspension & Closure

vcity133 reserves the right to suspend or permanently close any Member account at any time, with or without notice, in the event of:

• Breach of any provision of these Terms.
• Suspected fraudulent activity, money laundering, or other financial crime.
• Failure to complete KYC verification within a reasonable timeframe.
• A valid self-exclusion order being identified for the account holder.
• Any other circumstance in which vcity133 determines, in its sole and reasonable discretion, that account closure is necessary to protect the integrity of the platform or the welfare of the Member.

Upon closure of an account for reasons other than fraud or money laundering, any verified balance remaining in the account will be returned to the Member's registered payment method, net of any applicable bonus funds not meeting withdrawal conditions. vcity133 is not liable for any loss of access to funds held in an account that has been suspended pending investigation.

11.Dispute Resolution

If you have a dispute with vcity133 relating to any aspect of the platform, you must in the first instance contact our support team via Live Chat. vcity133 will endeavour to resolve all disputes informally and fairly within a reasonable timeframe.

If a dispute cannot be resolved through our internal support process, it may be escalated to our licensing authority's dispute resolution mechanism in accordance with the terms of vcity133's operating licence. The decision of the licensing authority's dispute resolution body on matters within its jurisdiction will be final and binding on both parties.

For all other disputes not within the jurisdiction of the licensing authority's dispute resolution body, the parties agree to submit to the exclusive jurisdiction of the courts specified under Section 13 of these Terms.

12.Amendments to These Terms

vcity133 reserves the right to amend these Terms at any time. The most current version of these Terms will always be available on the vcity133 website at vcity133.net/terms-conditions. The date of the most recent revision is displayed at the top of this page. Your continued use of the platform after any amendment constitutes your acceptance of the amended Terms.

For material amendments, vcity133 may (but is not obligated to) provide advance notice via account notification or email where contact details are on file. It remains your responsibility to review these Terms periodically.

13.Governing Law

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which vcity133 holds its operating licence. By using the platform, you submit to the non-exclusive jurisdiction of the courts of that jurisdiction for the resolution of any disputes not otherwise resolved pursuant to Section 11.

Nothing in these Terms shall limit vcity133's right to seek urgent injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property, confidential information, or the integrity of the platform.

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be deemed severed from these Terms and shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect.